How to order
How to shop
It’s quite simple. Click on e-shop in the main menu and select a category in which you want to shop, e.g. Medals, where you can view the entire offer and pick a medal to your liking that meets your requirements. Our e-shop differs from standard e-shops in that in addition to buying the products on offer you may reserve items from scheduled issues of the Czech National Bank or Czech Mint.
How to order
We offer you two methods of ordering goods: confirmed order and preliminary order (reservation).
|Order||To order items at our e-shop that have already been issued, click on the blue button “Add to cart” next to the selected item.|
|Pre-order||To reserve items that are scheduled to be issued in accordance with the Issue Plan, click on the red button “Reserve” next to the selected item.|
Searching for goods
If you are interested in specific items, the fastest way to look them up is to use the Search box at the top right corner of the page. Type the required item in the box and click on “Search” to confirm. The Search feature works also for words without diacritics.
Processing an order
Would you like to know how we process your order after you add items to your shopping cart? Here is a brief description.
1. Shopping cart
You can view the entire contents of the cart each time you add an item to it or if you click on the cart icon at the top right corner of the page.
2. Shipping information
You can shop both as a registered and non-registered customer. If you consider registration, please read information about registration benefits.
- A new (non-registered) customer will be asked, following selection of payment and shipping terms, to fill in shipping information in the “Shipping information” section and then may continue to complete the order.
- A registered customer can log in in the “Shipping information” section, which will automatically generate the relevant shipping information. However, this information may be modified in the event the goods is to be delivered to a different address.
3. Order summary
Prior to sending an order, you can check the shipping and billing address. You can also review an order summary showing all ordered items, number of pieces, total price, shipping costs and expected date of delivery.
4. Order confirmation
Once we receive your order, you will be immediately notified by e-mail. If the ordered items are in stock, your order will be processed within three business days after receipt of the order or the payment. The order will be either handed over to the shipping company or ready for pick-up at the shop.