PURCHASE RULES

We accept orders preferentially through our e-shop. Regarding orders of larger number of pieces or a higher price, we will be happy to complete an order with you by telephone or personal agreement.

I. Payment

How to pay?

• Cash in our shops (Prague, Brno, Jablonec nad Nisou)
• Deposit cash into our account at Česká spořitelna
• Bank transfer to our account at Česká spořitelna
• Online payment by card
• Cash on delivery (regarding orders up to 30,000 CZK)

II. Delivery

• To our shops (Prague, Brno, Jablonec nad Nisou)
• By the Czech Post in the form of a valuable package. An additional fee of 30 CZK is always charged when paying by cash on delivery.
• Price list in the Czech Republic

Shipment price (CZK)

III. Price fixing

1. 1.PURCHASE PRICE

The purchase price is determined by fixation according to the conditions below.

1. A) Order up to 30,000 CZK (value without shipping fee)

The seller guarantees the price at the time of creating the order, when the purchase price is fixed *.

The fixed purchase price must be paid within 72 hours, unless otherwise agreed between the parties, otherwise the order is canceled.

*The Czech Mint reserves the right to revise the guaranteed selling price in the case of a extreme fluctuation of prices of precious metals on world stock exchanges. In this case, the customer will be informed immediately and a new offer will be made according to current market prices.

1. B) Order over 30,000 CZK (value without shipping fee)

The purchase price is fixed depending on the payment method, as follows:

(i) via bank transfer or depositing cash to the Seller's account – if you pay via bank transfer or if you deposit cash to the Seller's account, payment in the amount of 100% of the price determined by the confirmed order will be necessary. After payment of this amount to the Seller's account, the price will be fixed and the Buyer will be informed of any overpayment or unpaid balance. If the payment is credited on the same calendar day as the creation of the order, until 2.30 pm, the purchase price will be fixed in the amount according to the confirmed order and no overpayment or arrears will be determined.

The Buyer will be informed about any arrears. The buyer is entitled to approve or disapprove the arrears. If the Buyer approves the arrears, and does so demonstrably by 2.30 pm on the given calendar day, the order will be processed, and the Buyer will be obliged to pay the arrears. If the Buyer does not approve the arrears, or does not do so within the above mentioned time limit, one of the following methods will be used:

1. if the Buyer communicates properly with the Seller, i.e. he or she expresses himself or herself until 2.30 pm on the day when he or she is informed of the arrears, the new price will be fixed on the following working day and the procedure will follow as described above,
2. The buyer is entitled to withdraw from the purchase contract and cancel the order. In this case, the price paid will be returned to the Buyer without delay,
3. if the Buyer informs the Seller, he or she will be entitled to wait for a new fixation of the purchase price for up to 14 days. If the purchase contract is not implemented within this period, the Seller will be entitled to withdraw from the purchase contract. In this case, the price paid will be returned to the Buyer without delay,
4. The Seller will be entitled to withdraw from the purchase contract if the Buyer does not communicate properly with the Seller after providing information about the arrears, which is for at least 2 calendar days from the day when he or she is informed about the arrears. In this case, the price paid will be returned to the Buyer without delay.

In the case of an overpayment, the Buyer will be informed of the occurrence of the overpayment. The Seller is obliged to return the overpayment to the Buyer after the implementation of the purchase contract without delay. The overpayment will be returned via bank transfer to the bank account provided by the Buyer.

 (ii) online payment by card – if you pay online, i.e. by card, payment in the amount of 100% of the price determined by the confirmed order will be necessary and the purchase price will be fixed at the moment of order creation and no overpayment or arrears will be determined.

 (iii) payment via Gold Account – if you pay via Gold Account, payment in the amount of 100% of the price determined by the confirmed order will be necessary and the purchase price will be fixed at the moment of order creation and no overpayment or arrears will be determined.

(iv) payment in cash or by card at the Seller's store - only orders made by the Buyer in the Seller's shop can be paid in this way. Electronical orders cannot be paid like that.

The cash payment is limited to 270,000 CZK / 10,000 EUR due to legal reasons.

The purchase price will be fixed at the time of order creation if you pay in cash or by card in the Seller's shop in the amount of 100% of the price determined by the confirmed order. 

In the case of payment of the purchase price lower than 100% of the price set by the confirmed order in cash or by card in the Seller's shop, the Buyer is obliged to pay at least 50% of the price set by the confirmed order in advance. The additional payment of the purchase price follows in one of the following ways:

1. if the buyer creates the order between 9:00 am and 02:30 pm (fixation hours), the seller will guarantee the fixation of the purchase price at the time of order creation. The Buyer is obliged to pay the additional purchase price either via bank transfer or on delivery at the latest.
2. if the buyer did not create the order within the fixing hours, the purchase price will be fixed on the next working day and the customer will be informed of any overpayment or arrears.

In the case of any arrears, the Buyer will be informed of the arrears. The buyer is entitled to approve or disapprove the arrears. If the Buyer approves the arrears, and does so by 2.30 pm on the given calendar day, the order will be processed and the Buyer will be obliged to pay the arrears. If the Buyer does not approve the arrears, or does not do so within the above mentioned time limit, one of the following methods will be used:

1. if the Buyer communicates properly with the Seller, i.e. he or she expresses himself or herself until 2.30 pm on the day when he or she is informed of the arrears, the new price will be fixed on the following working day and the procedure will follow in an appropriate manner as described above,
2. The buyer is entitled to withdraw from the purchase contract and cancel the order. The price paid will be returned to the Buyer without delay.
3. The Buyer is entitled to wait for a new fixation of the purchase price for up to 14 days, if he or she informs the Seller. If the purchase contract is not agreed within this period, the Seller will be entitled to withdraw from the purchase contract. The price paid will be returned to the Buyer without delay.
4. The Seller will be entitled to withdraw from the purchase contract if the Buyer does not communicate properly with the Seller after providing information about the arrears, i.e. for at least 2 calendar days from the day when he or she is informed of the arrears. The price paid will be returned to the Buyer without delay.

In the case of an overpayment, the Buyer will be informed of the occurrence of the overpayment. The Seller is obliged to return the overpayment to the Buyer after the purchase contract agreement without delay. The overpayment is returned via bank transfer to the bank account provided by the Buyer.

(v) cash on delivery - orders of investment products over 30,000 CZK cannot be paid by cash on delivery.

III.2 SPECIAL PAYMENT CONDITIONS FOR PRODUCTS PRODUCED BY THE CZECH MINT

These special payment terms apply to the sale of the following products produced by the Seller:

investment and collector´s coins and medals produced by the Seller, each weighing:

• 2 oz (ounce)
• 5 oz (ounce)
• 10 oz (ounce)
• kilogram
• 40 D (ducat)
• 100 D (ducat)
• sets of Czech lion coins

The purchase price is determined by fixation according to the conditions below.

1. A) Order up to 100,000 CZK (value without shipping fee)

The seller guarantees the price at the time of order creation, when the purchase price is fixed *.

The fixed purchase price must be paid within 72 hours, unless otherwise agreed, otherwise the order is canceled.

*The Czech Mint reserves the right to revise the guaranteed selling price in the case of extreme fluctuation in the prices of precious metals on world stock exchanges. In this case, the customer will be informed immediately and a new offer will be made in accordance with current market prices.

1. B) Order over 100,000 CZK (value without shipping fee)

The purchase price is fixed depending on the payment method, as follows:

(i) via bank transfer or cash deposit to the Seller's account – if you pay via bank transfer or if you deposit cash to the Seller's account, payment in the amount of 100% of the price determined by the confirmed order will be necessary. If the amount is credited to the Seller's account, the price will be fixed and the Buyer will be informed of any overpayment or arrears. If the payment is credited on the same calendar day as the order creation, i.e. until 10:00 am, the purchase price will be fixed in the amount according to the confirmed order and no overpayment or arrears will be determined.

In the case of any arrears, the Buyer will be informed of the arrears. The buyer is entitled to approve or disapprove the arrears. If the Buyer approves the arrears, and does so until 10.00 am on the given calendar day, the order will be processed and the Buyer will be obliged to pay the arrears. If the Buyer does not approve the arrears, or does not do so within the above mentioned time limit, one of the following methods will be used:

1. if the Buyer communicates with the Seller properly, i.e. he or she expresses himself or herself until 10.00 am on the day when he or she is informed of the arrears, a new price fixation will take place the next working day and the procedure will follow as described above,
2. The buyer is entitled to withdraw from the purchase contract and cancel the order. In this case, the price paid will be returned to the Buyer without delay,
3. The Buyer will be entitled to wait for a new fixation of the purchase price for up to 14 days, if he or she informs the Seller. If the purchase contract is not agreed within this period, the Seller will be entitled to withdraw from the purchase contract. In this case, the price paid will be returned to the Buyer without delay,
4. The Seller will be entitled to withdraw from the purchase contract if the Buyer does not communicate with the Seller after providing information about the arrears, i.e. for at least 2 calendar days from the day when he or she is informed about the arrears. In this case, the price paid will be returned to the Buyer without delay.

In the case of an overpayment, the Buyer will be informed of the occurrence of the overpayment. The Seller is obliged to return the overpayment to the Buyer after the purchase contract agreement without delay. The overpayment will be returned via bank transfer to the bank account provided by the Buyer.

(ii) online payment by card - if you pay online, i.e. by card, payment in the amount of 100% of the price determined by the confirmed order will be necessary and the purchase price will be fixed at the moment of order creation and no overpayment or arrears will be determined.

(iii) payment via Gold Account – if you pay via Gold Account, payment in the amount of 100% of the price determined by the confirmed order will be necessary and the purchase price will be fixed at the moment of order creation and no overpayment or arrears will be determined.

(iv) payment in cash or by card at the Seller's store - only orders made by the Buyer in the Seller's shop can be paid in this way. Electronical orders cannot be paid like that.

The cash payment is limited to 270,000 CZK / 10,000 EUR due to legal reasons.

If the purchase price is paid in cash or by card in the Seller's shop in the amount of 100% of the price determined by the confirmed order, the purchase price will be fixed at the time of the order creation. 

If the purchase is paid in cash or by card in the Seller's shop and the paid value is lower than 100% of the price of the confirmed order, the Buyer will be obliged to pay at least 50% of the price in advance. The additional payment of the purchase price can be made in one of the following methods:

1. if the buyer creates the order between 9:00 am and 10:00 am (fixing hours), the seller will guarantee the fixation of the purchase at the time of order creation and the Buyer will be obliged to pay the additional purchase price either via bank transfer or on delivery at the latest.
2. if the buyer does not create the order within the fixing hours, the purchase price will be fixed on the next working day by 10:00 am and the customer will be informed of any overpayment or arrears.

In the case of any arrears, the Buyer will be informed of the arrears. The buyer is entitled to approve or disapprove the arrears. If the Buyer approves the arrears, and does so until 10.00 am on the given calendar day, the order will be processed, and the Buyer will be obliged to pay the arrears. If the Buyer does not approve the arrears, or does not do so within the above mentined time limit, one of the following methods will be used:

1. if the Buyer communicates with the Seller properly, i.e. he or she expresses himself or herself until 10.00 am on the day when he or she is informed about the arrears, a new price fixation will be processed the next working day and the procedure will follow as described above,
2. The buyer is entitled to withdraw from the purchase contract and cancel the order. In this case, the paid price will be returned to the Buyer without delay,
3. The Buyer will be entitled to wait for a new fixation of the purchase price for up to 14 days, if he or she informs the Seller. If the purchase contract is not agreed within this period, the Seller will be entitled to withdraw from the purchase contract. In this case, the paid price will be returned to the Buyer without delay,
4. The Seller will be entitled to withdraw from the purchase contract if the Buyer does not communicate with the Seller at least 2 calendar days from the day when he or she is informed about the arrears. In this case, the paid price will be returned to the Buyer without delay.

In the case of an overpayment, the Buyer will be informed of the occurrence of the overpayment. The Seller is obliged to return the overpayment to the Buyer after the agreement of the purchase contract without delay. The overpayment will be returned via bank transfer to the bank account provided by the Buyer.

(v) cash on delivery – the following products cannot be paid by cash on delivery.

III. Secondary sale

E-shop products that are marked with the description "Buy-back product in perfect condition" have been bought by the Czech Mint from the owner and subsequently put back on sale. The condition of such coins or medals is 100 %. The packaging may show slight wear due to routine use, and this condition is not grounds for a warranty claim.

RULES OF REPURCHASE

I. General criteria

We offer, but do not guarantee, the repurchase of precious metals, i.e investment ingots, coins, medals. If the investment precious metals are purchased at the Czech Mint, the condition for the purchase will be proof of previous sale (invoice, copy of the purchase contract, record in the internal database of the Czech Mint, etc.) If precious metals are repurchased from another source, we will perform a purity test on a spectrometer, or other methods necessary to determine the purity of the precious metal (touchstone, etc.)

We make the repurchase after verifying the identity of the seller according to a identity card or passport. The seller must be over 18 years old.

II. Repurchase prices

The repurchase prices of investment precious metals are based on prices on world markets, i.e the movement of sales prices will cause the same movement of repurchase prices. The Czech Mint reserves the right to change this proportion at any time. Investment gold ingots/ bricks sold by the Czech Mint have their approximate purchase price published directly in the e-shop next to the item specification. All other products, i.e gold and silver coins of foreign states, gold and silver medals and coins and silver investment ingots, have individual purchase conditions, unless otherwise stated.

The repurchase price for damaged gold ingots (damaged or missing certificate) is subject to a deduction - see table.

If the ingots are damaged, it will be necessary to submit purchase documents (purchase contract, invoice, receipt, gift contract, etc.)

We do not replace damaged ingots, we only rebuy them.

III. Repurchase process

If you are interested in repurchase, fill out the repurchase form on our website and we will contact you.

You can sell investment gold in the shop of the Czech Mint in Prague (passage of CNB) - Na Příkopě 860/24, in the store in Prague - Havelská 503/19, in the store in Jablonec nad Nisou – Mírové náměstí 15 or in the store in Brno - Rooseveltova 419/20 (opposite to  Mahen Theater) after previous arrangement.

If the customer stores anything in the safe of the Czech Mint, it will be possible to make an online purchase.

Authorized employees of the Czech Mint will decide whether the delivered goods will be repurchased and they perform an optical and formal inspection (certificate, hallmark, weight) or ensure a purity test on the spectrometer. Repurchase price will be offered accordingly. If you reject our offer, the goods will be returned to you. When you accept the price, we will conclude a simple purchase contract which includes a description of the goods and the agreed price. The money will be credited to your bank account within 14 calendar days after signing this contract. We do not pay in cash. The price is fixed according to the prices valid at the time of purchase. Therefore, the purchase price corresponds to the purchase price on the day of concluding the agreement, i.e signing the purchase contract and taking over the offered goods into the hands of the Czech Mint.

The goods must be in the same condition as when purchased, i.e. in particular packaging and certificate can not be damaged, and the goods must be free of defects. If goods, packaging or certificate are damaged, the purchase price will be reduced or the purchase will be rejected.

In case of doubt about the authenticity of the goods, the Czech Mint reserves the right to verify the authenticity of the goods, which can last 10 working days after delivery.

IV. the Czech Mint does not rebuy

1. Fractional gold (jewellery, dental gold, gold fragments, granules, bars,…).
2. Purchase of other goods than from the Czech Mint - except for foreign investment coins and ingots.
3. Colored goods, gold-plated silver or metals otherwise refined.
4. Coins and medals in combination with glass.

We arrange all the details of the purchase with the client individually.